For decades, call center outsourcing has been the go-to solution for businesses looking to scale customer support and sales without building in-house teams. It promised lower costs and wider availability. But in 2025, a smarter, faster, and more scalable option is here — and it’s changing everything.
Meet The True Call: the platform that replaces traditional outsourcing with AI voice agents that work 24/7, never need training, and integrate seamlessly with your CRM.
The Problem with Traditional Call Center Outsourcing
Let’s be honest — outsourcing has its limits:
Inconsistent customer experiences
Language and accent barriers
High churn and retraining costs
Limited integration with your internal systems
Long ramp-up times for new campaigns
While outsourcing might reduce costs, it often sacrifices control, brand voice, and speed.
That’s why modern businesses are moving away from outdated call center models — and choosing AI-first solutions that offer total control with zero compromise.
AI: The Modern Alternative to Call Center Outsourcing
At The True Call, we help companies automate every call using intelligent voice agents that:
Make and receive calls on your behalf
Handle sales inquiries, support tickets, appointment booking, and more
Understand natural language and respond with human-like clarity
Update your CRM in real time (HubSpot, Salesforce, Zoho & more)
Trigger follow-ups automatically based on customer behavior
You get the scale of outsourcing, the control of in-house teams, and the power of automation — all in one.
Primary Use Cases:
Financial Services
Insurance
Healthcare & Life Sciences
Retail & Consumer Goods
Government & Education
Utilities
Travel & Hospitality
Smarter Voice AI Platform
TheTrueCall gives your business a voice—one that’s intelligent, responsive, and available 24/7.
Human-like conversations
TheTrueCall delivers real-time, human-like voice experiences built on state-of-the-art conversational AI. Whether it’s support, sales, or surveys—our voice agents speak, listen, and act with unmatched precision.
70% automation rate
Resolve over 70% of inbound queries without human intervention. Let AI handle the repetitive, so your team can focus on what matters.
Multi-channel
Seamlessly connect voice AI with your CRM, WhatsApp, SMS, and more. One AI. All your channels.
Outbound campaigns
Run thousands of calls in parallel—automated reminders, lead follow-ups, and feedback collection. Faster outreach, better engagement.
Experience The Future of Voice Support
AI-powered agents that answer, assist, and resolve—24/7, without missing a beat.
Pricing Plans
Choose the plan that fits your needs—whether you’re just getting started or ready to scale with powerful AI voice capabilities.
Trial
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Dialer
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Call Broadcast
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Messaging
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Agent access
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Phonebook limit: 1000
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Device limit: 1
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Plan duration: 7
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Is trial?
Starter
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Dialer
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Call Broadcast
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Messaging
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Agent access
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Phonebook limit: 2000
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Device limit: 1
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Plan duration: 30
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Is trial?
Professional
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Dialer
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Call Broadcast
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Messaging
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Agent access
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Phonebook limit: 10,000
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Device limit: 5
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Plan duration: 30
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Is trial?
Enterprise
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Dialer
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Call Broadcast
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Messaging
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Agent access
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Phonebook limit: 2000
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Device limit: 10
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Plan duration: 30
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Is trial?
Frequently Asked Questions (FAQs)
Unlike traditional call center outsourcing, TheTrueCall’s AI voice agents work 24/7 without hiring, training, or scaling headaches. You get instant, cost-effective, and reliable customer support that grows with your business—no offshore agents or long contracts required.
Yes. TheTrueCall’s AI voice agents handle sales, support, and routine queries at scale—eliminating the need for costly outsourced teams. With fast setup, seamless integration, and round-the-clock performance, it's a smarter alternative to traditional call center outsourcing.