📄 Privacy Policy – TheTrueCall
Last updated: 30 July 2024
At TheTrueCall, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website, products, and services.
1. Information We Collect
Personal Information: Name, email address, phone number, billing details.
Usage Data: Call logs, interactions with our AI/agents, IP address, browser type.
Integration Data: Information shared via connected platforms (CRM, APIs, third-party tools).
2. How We Use Your Information
To provide and improve TheTrueCall platform.
To personalize customer experiences and call interactions.
To send updates, service notifications, and security alerts.
For billing, invoicing, and support purposes.
To comply with legal or regulatory obligations.
3. Data Security
End-to-end TLS encryption for all communications.
Role-based access for sensitive information.
Regular security audits and compliance with GDPR and ISO standards.
4. Data Sharing & Third Parties
We do not sell your personal information.
We may share data only with:
Service providers (Twilio, OpenAI, ElevenLabs, hosting partners).
Legal authorities if required by law.
Business partners with your consent.
5. Your Rights
Right to access, update, or delete your data.
Right to withdraw consent for marketing.
Right to data portability under GDPR.
6. Contact Us
If you have any questions, please contact us at:
📧 contact at thetruecall.com